Policies
Terms of service
These terms apply when you use uruvaakkam.in or buy a design package from Uruvaakkam, a brand of Annamar Traders ("we", "us"). By placing an order you agree to them.
In short
- We provide design and 3D visualisation, not construction, structural or approval drawings.
- Prices are fixed per package, in rupees, including GST.
- Your design starts after payment and our call; timelines count from when we have all your inputs.
- You may use the final designs for your own project. We show your project publicly only with your permission.
1. Who we are
Uruvaakkam is a brand of Annamar Traders, [Registered business address, City, Tamil Nadu, PIN]. GSTIN [GSTIN]. Contact: hello@uruvaakkam.in, [+91 phone number].
2. Our services
We offer online 3D elevation design and interior design packages, with add-ons, as described on our packages section. We currently serve clients in India only.
Our work is design visualisation. It is not a substitute for site measurement, structural design, construction or working drawings, building approvals, or site supervision. Before building, have your plans checked and detailed by a qualified engineer or architect.
3. Your account
You sign in with Google or an emailed link. Keep access to your email secure; you are responsible for activity on your account. Give us a working phone number so we can reach you.
4. Orders and prices
Prices are shown in Indian rupees and include GST. The total for your order, including any add-ons, is shown before you pay. Add-ons that depend on your plot (extra floors, corner plots) are calculated from the details you enter; if those details turn out to be different, we will tell you and agree any change in price before continuing.
An order is confirmed when your payment succeeds. We issue a GST invoice in the name of Annamar Traders.
5. Your information and files
You are responsible for the accuracy of the plans, measurements, directions and photos you give us. Designs are based on that information; errors in it are not our responsibility. Only upload plans and photos you have the right to share.
6. Timelines and revisions
First-draft timelines are listed with each package and count in working days from the later of our call with you and our receiving all the inputs we need. Each package includes a set number of revision rounds; a round is one consolidated list of changes. Extra rounds and extra views are available as paid add-ons. Changes to the brief after design starts (for example a new floor plan) may be treated as a new project.
7. Ownership and use of designs
Once your order is paid in full, you may use the final designs for building, sharing and promoting your own project. We keep the rights in our design methods, templates and 3D models. We will show your project in our portfolio or social media only with your permission, and we will not show your name or address unless you agree.
8. Payments and refunds
Payments are processed by our payment partner; we never see or store your card or bank details. Cancellations and refunds follow our refund and cancellation policy.
9. Liability
We take care to make our designs accurate to the information you give us. To the extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for that order, and we are not liable for construction costs, delays or losses arising from building work.
10. Changes and governing law
We may update these terms; the version on this page at the time of your order applies to that order. These terms are governed by the laws of India, and courts in [City], Tamil Nadu have jurisdiction.